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CAN I EXCHANGE AN ORDER/ITEM?

Of course! It is very easy! You can return your item to us and place a new order to receive the item of your choice. Please return your item(s) to us following the method below:
Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Fill in the Return from that is provided with your package.
Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package
Please do not post the package through the post box without obtaining a certificate of posting (a track and trace number) and be sure to email this number to our customer service info@amoracaftan.com

RETURNS MUST BE SENT TO:

Amora Caftan
Ibisdreef 34
3564 RC, Utrecht, The Netherlands.

For more information email 
info@amoracaftan.com

CHANGING A PRODUCT.

If you want to change a product, you should send it back. You will receive a voucher to place the order again for the product you want.
If you have any questions about your order, returns or exchanges, please send us an email to:
info@amoracaftan.com

DO I HAVE TO PAY THE CUSTOM CHARGES?

Unfortunately Amora Caftan is unable to advise what customs charges may be applied to international shipments. Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Amora Caftan. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

CAN I EXCHANGE AN ORDER/ITEM?

Of course! It is very easy! You can return your item to us and place a new order to receive the item of your choice. Please return your item(s) to us following the method below:
Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Fill in the Return from that is provided with your package.
Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package
Please do not post the package through the post box without obtaining a certificate of posting (a track and trace number) and be sure to email this number to our customer service info@amoracaftan.com